Building an expanding customer base is one of the utmost concerns for any growing or budding computer repair business. My Technibble articles consistently focus on the various ways to harness new business and keep it for the long term. But an unwieldy topic that comes up in every businesses’ lifespan …

A potent Java security vulnerability appeared earlier this week that allows hackers to run malware on systems that have the Java plugin installed in their web browser. Yesterday, Oracle released an emergency update to plug this security hole and in order to get this update you simply need to update …

If you’re often searching for ways to optimize your tech methods, creating USB installation media is a good place to start. Leave those CD wallets behind and utilize a few USB flash drives, something you can carry around easier and something that will speed up those installations as well. The …

We all have our little USB toolkits, our ‘ultimate’ CD’s, our repair disks and other related repair tools. Most of us like to have a comprehensive list, a solution for every possible problem we could encounter in the field, to the extent of carrying around drivers for common hardware in …

Guest Post by Chris Michalec: You are sitting up late at night working to finish up the computers on your bench. You’ve been running around all day, and you are exhausted. How do you create more hours in the day? Through automation! Automating the common tasks you do every day …

Guest Post by Chris Michalec: How do you measure success in your computer business? Is it the number of customers you have? Maybe how much profit you make each month? Or maybe you go by the revenue you bring in. Properly defining success in your business is critical for sustainable …

Guest Post by Micah Lahren: The old computer just won’t perform anymore, and your client needs a new machine. Thankfully, they followed your advice about backing up all their data, in case it failed completely, but they steadfastly refused to get a new machine for years. Now they want all …

Guest Post by Ronn Hanley: I have never refused to answer a direct question from a client, but I have been known to cringe a bit when I’m asked for recommendations about specific computer equipment, software or technology purchases. It’s a lesson that I’ve learned the hard way through trial …

Guest Post by Micah Lahren: "I’ll just run DBAN on it and that will be good enough." Is that really good enough? What if the individual or business in question is required by law to complete an erasure protocol up to a certain level of security? In some countries, including …

Partnerships make business sense. Two or more brains are better than one, and unique synergies can lead to a wealth of business opportunities. In theory, partnerships also can help to quot;share the load" of a business. However, for every successful partnership there are probably ten (or more) that go sour. …