Category Archives: Work Smart

CRM Integration for Finance Software

Finance Software Integration

Many Techs started out by simply providing services, and eventually a business built up around it, and they searched for business solutions such as CRM software and finance software as they needed it. Later down the road, you might find yourself tiring of switching from one CRM to another, and …

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Maximize Your Workflow as a Tech

workflow for techs

As technicians, we often have a wide range of tasks, from estimates, invoices, and contracts, in addition to the actual tech work we perform. This involves customer relationship management solutions, billing solutions, software tool updates, and much more. If you haven’t given much attention to your workflow, you might be …

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Inventory Management for Techs

inventory management

‘What happened to that stack of hard drives I just had? I could have sworn I had three video cards in stock, but they’re nowhere to be seen!’ If you’re having issues tracking your inventory, or failing to track it at all, it will seriously hamper your efficiency and can …

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Mobile Device Repair for Techs

mobile device repair

The move from the desktop and laptop to tablets and smartphones in the residential tech sector has been a cause of concern among many PC Techs. Tablets are often less expensive, harder to repair, and that means they’re easier to dispose of and just replace with a new device. If …

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Tech Insight on the Mobile Device Repair Industry

Mobile Device Repair Industry

Mobile devices have a knack for jumping out of consumers’ hands without any advance notice, and the question that comes up immediately after the event is a very old one. Repair or replace? Technology is moving at a breakneck pace, faster than ever before. If you had told someone in …

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In Build vs Buy, Building Is Rarely the Better Option

Whitebox PC building has been an honored tradition among computer technicians for a long time already. I have a lot of respect for those who see the value and quality in a computer built with the full white glove treatment in mind. From picking the best parts, to installing the …

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Offering Custom Built Computers can be Profitable and Easy

custom built computers

Article by Tony Scarpelli of CFI Computer Repair: Have you ever considered building custom computers? You’ve probably asked yourself “Can I do it profitably?”, “Which components should I use?”, “Where might I source these components at the best prices?”, “What warranty must I offer and how do I handle that?” …

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Time Tracking for Technicians

time tracking

For thousands of years, we’ve been tracking time, for business or other purposes. The ancient Egyptians used shadow clocks. Sundials were popular for a while, but it’s difficult to carry one around with you. Now we have all manner of digital time tracking devices and utilities. As technicians, we need …

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The One Secret I Learnt Running my IT Support Business

gordon tan

Article by Gordon Tan: It’s funny to think I’ve been in the IT Support game for 10 years. It feels like only yesterday I was driving around with my car and mobile phone crawling under people’s desks to fix their PC’s. Now, things have changed slightly – we employ over …

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Boost Referral Business by Encouraging Your Clients to Talk About You

Client Referrals

One of the best methods of advertising is often word of mouth. Your satisfied clients are so impressed with your services that they recommend you heartily to friends, family, and associates whenever the subject comes up. At least that’s how we would like it to work. How can you encourage …

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