Always Provide Value

There have been a few times where I have been called out to onsite repair jobs that only took 10 minutes to complete. However, I need to charge a minimum of 30 minutes to 1 hour (depending on distance) to cover the driving time and cost. Now if I were the client and I was slugged the full hour fee for a 10 minute job, I would feel like I didn’t get my moneys worth.

So how do we make our clients feel like they got their moneys worth? Always provide value.
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What Was The Biggest Mistake You Made As a Computer Technician?

In the past, I have mentioned many of the mistakes I had made as a Computer Technician, mainly to show beginner technicians that it can happen to any of us and so they can avoid my mistakes.

The point of this article is to get some reader discussion going so we can all learn from eachother. So the question is:

What Was The Biggest Mistake You Made As a Computer Technician?

As always, comments are open and you dont need to sign up to post a comment. You can even post annoymously if you wish. Just click the comment link below this post.

How I Would Do It All Again

Something I love reading about is other successful people. However, the problem with many of these articles and interviews is that they only say what their life is like now. What I really want to know about is how they got there in the first place, not how great their life is now.

I consider my business as a successful one but it wasn’t easy getting to where I am today. I made plenty of mistakes and wasted plenty of money but making these mistakes made me the businessman I am today. So, I’m going tell you how I would do it all again if I had to start over. As if something happened to my business that made me lose all of what I own, all my clients and all my contacts.

This is how I would do it again.
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Accounts, Invoices and Collections - Be Tough

When I was first starting out I was very eager to please. I still am, but not to the point where I would start losing money because of it.
In the early days if one of my clients asked for an account (that is, so they can pay later) then I would pretty much always give them one because I was so eagar to please.
I learnt the hard way that people will not always pay their bills regardless of what you do, but you can minimise the risk. In this article, I’ll show you how you can make sure you get paid and why you should be tough.
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Computer Business Kit


The Computer Business Kit is a collection of sample business forms and documents that are needed in the computer business. The Computer Business Kit Contains:
  • Maintenance Contract
  • Backup Checklist
  • Work Order Samples
  • Invoice Samples
..and much more.
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Tip for Setting Prices - How Much Do you Need to Earn to Survive?

Many young technicians tend to under price themselves and some even feel guilty for charging so much for something that they enjoy and would probably do for free. The leading cause of undercharging is not knowing “the cost of doing business”. Here is a method of determining what your “cost of doing business” is which will help you set your prices and not feel guilty for it.
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Dealing with Failure

Have you started a business and had a few let downs on the way? Don’t let them get to you because I am going let you in on a little secret - Success is a series of failures.

The man who invented the light bulb “Thomas Edison” once said:
“I have not failed 700 times. I have not failed once. I have succeeded in proving that those 700 ways will not work. When I have eliminated the ways that will not work, I will find the way that will work.” That was quoted in 1921 and it is still good advice today.

If you have had a few of your own failures, here are 4 tips to get you on the right track again.
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How to Get Your Business Set up Legally

Back when I asked our members “What do you want us to write about?” a few of them wanted to know how to get their business setup legally. Here’s our guide for how to get it started.
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Do you Have a Great Business Idea?

Have you ever had a great idea? perhaps something that could potentially revolutionise the computer industry and set you up for life?
Chances are that you aren’t the first person to think of it.
How many people do you know who are always coming up with great ideas but never implement them? Well, I’ll share a little secret with you. It is the implementation, not the idea which is important.
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Why you Should Start your Own Business Now

Many 9 to 5 workers have dreams of starting their own business one day. Perhaps in a few years time when things are a little easier.
Starting your own business allows you to be your own boss and choose your own hours. However, best part is knowing what your capable of and knowing you gave it a shot, even if you fail. There is nothing worse than looking back on your life and wondering “what if I did succeed back then? I could be in a better place now”.
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10 Tips for a Starting a Computer Business

Many people dream of running their own successful business. However, those dreams never include the sweat, blood and tears that are part of getting there. Here are 10 reality based tips for starting a computer business.
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