Article by Tony Scarpelli of CFI Computer Repair: I worked with the Small Business Administration as a consultant and have helped many businesses start and grow. So I will share some techniques that I have found to be helpful to me and others. If you are truly a one man …

How did you get involved with the computer technician industry? Did it start out as a hobby, and as your experience grew, you turned it into a business? Perhaps it was never a hobby or an actual interest, but you started doing it just because you were proficient with computers, …

We all have our strengths and weaknesses when it comes to business practices. Perhaps we’re great with the actual work itself, but the paperwork aspect suffers. Or perhaps we’re great with paperwork but our customer service leaves something to be desired. Then there are those who are organized and seem …

You may have used Craigslist, Facebook, Twitter, Classified Ads, newspaper ads, radio ads, and more, but just can’t seem to bring in as many clients as you would like to see. Many swear by certain advertising methods, but what has been proven to be effective marketing for Techs? Flyers? Signage? …

You can see them come through your entrance and you grimace. It’s ‘that troublesome client’ again. You performed virus removal services and they reinstalled the malware immediately upon returning home, and then blame you when they start having problems again. Perhaps it was deliberate, perhaps it was that pink elephant …

Craigslist, Backpage, Oodle, Recycler, Kijiji, Marketplace – they can be very useful for effectively marketing your services with free advertising. They’re effective marketing for professionals in any industry, when used properly. Even social bookmarking sites have their place in internet marketing. Not to be forgotten are local bulletin boards, which …

“Would you like fries with that?” is probably one of the most well known cross-sells in today’s society. McDonald’s restaurants do this because it simply makes them more money and at the end of the day this is what most businesses are about – making money.

Guest Post by Ronn Hanley: My home based clients don’t do business with me because I know more than they do about computers, networks, and servers – there’s always someone who knows more about those things and my clients know it. They do business with me because I insist on …

If you build it, he will come. Or so goes the famous quote. I see this phrase as a metaphor guiding the recommendations of some solely profit-driven technicians in the computer repair and tech industry at large. Technology before purpose; technology above emotion; and the misnomer that technology sells itself.

The terms “trimming services” and “gaining business” don’t seem as if they go together. At first glance, you’d consider them in stark contrast to one another. But I’ve pounded the minimalist drum before with my stance on firing horrible customers, and this time, I’m taking aim at a similar plague …