How did you get involved with the computer technician industry? Did it start out as a hobby, and as your experience grew, you turned it into a business? Perhaps it was never a hobby or an actual interest, but you started doing it just because you were proficient with computers, …

It’s safe to assume that a clear majority of the technicians on Technibble are devoted to computer repair and networking. But I’m also certain that some of you may have growing interest in other segments of technology consulting, such as software development. For those of you out there that have …

It’s a topic that many technicians don’t want to engage customers in. And in some respects, rightfully so. Many customers have hesitation to spend money for something they see as not necessary yet; others are adverse to change and don’t wish to play the “compatibility game” that Windows 7 or …

Microsoft Exchange is without a doubt the 800 pound gorilla when it comes to business email, but the tide is steadily turning. Cloud alternatives like Google Apps and Microsoft’s own Office 365 are starting to take hold, and the need for an on-premise Exchange server is dwindling. My company FireLogic …

Tablet or laptop? This is the new million dollar question on our customers’ minds, and I hear it a few times a month now. While technicians such as ourselves can easily decipher which is best for our own needs, the clients we service don’t always have the same easy ability …

Few technological shifts in our tumultuous industry have moved as slowly and methodically as the long-proposed shift to IPv6. The confusion surrounding this radical new approach to the way we view networking is still quite high, especially among computer technicians I speak to.

As a proud member of CompTIA’s Subject Matter Expert Technical Advisory Committee, I’m always on the prowl for new experts in the tech industry to help out a great cause. For the uninformed, CompTIA is the most globally recognized non-profit body that oversees the gold-standard of vendor-neutral IT certifications for …

The end of a long overdue era comes to an unofficial end on April 8, 2014.  This is the date in which Microsoft says all extended support will end for one of the best operating systems the company has ever released. Windows XP, the cornerstone of most PC users for …

Up until very recently I’ve led a double life, so to say. A double life that has spanned just over two and a half years already. No, I wasn’t a secret agent or anything intriguing (relatively speaking, of course; I genuinely love what I do.) If that were the case, …

Any computer repair technician should be able to properly recycle an old customer PC after wiping it effectively. But this shouldn’t be the only course of action to recommend to customers. Perhaps a client is looking to make use of a still-capable system in some other manner. Having a few …