When you go onsite to fix a computer, you should obviously fix the problem that you were sent there to do but I am sure you could always find something else to do such as updating their antivirus, patch their Windows, update applications, empty temporary folders and clean out dusty …
Read full article...Category Archives: On the Job
Computer Killers – Pet Hair, Dust and Cigarette Smoke
As a computer technician, I have seen some pretty interesting computer problems. The majority of problems I encounter in the home market are adware, spyware or connectivity problems and the occasional hardware problem. The hardware problems are usually caused by simple manufacturer fault (as in, it was going to fail …
Read full article...A Technicians Look at Google Chrome
As I am sure some of you have already heard from various technology sites that Googles own browser called “Google Chrome” has just been released. If you havent got it yet, you can grab it here. I wont go really in depth telling you about all its features and how …
Read full article...My Onsite Technician Gear
In the past we have had a few articles featuring what you take with you to computer repairs. For this article, I wanted to show you my Technician gear. I have taken two photos of my Technician bag and the parts that I take onsite with a description for each …
Read full article...Should I Install Pirate Software on Clients Computers?
A poster on the Technibble forums recently mentioned that his client wanted him to provide and install pirate software onto their computer. He also mentioned that in his part of the world (the middle east) that pirate software is very common and readily available. He asked our community whether he …
Read full article...How To Fix The Windows Registry Hive Error
Most techs with a few years of experience under their belt have probably come across the Windows XP corrupted registry hive problem at some point in their career. When it happens, Windows wont start and will present one of these messages: Windows XP could not start because the following file …
Read full article...Misdiagnosing a Computer Problem: How to Deal With It Without Losing The Client
The other day I misdiagnosed a computer problem. It rarely happens to me but it does happen. I was working on a computer inside a large residential building that frequently call me as new residents move in and find they are unable to connect to the buildings free internet. This …
Read full article...Are You Charging Enough?
Over the course of time the cost of living constantly increases and you also gain more experience doing what you do. Am I Charging Enough? is a question all businesses need to ask themselves every few months to make sure we are keeping our heads above water financially and to …
Read full article...Automation with AutoIT Tutorial: Part 2
In part 1 of our Automation with AutoIT tutorial, we showed you how to run silent commands using AutoIT. In this article we are going to show you how to install applications that don’t have any silent install options. If you found the last article hard, don’t be turned off …
Read full article...Automation with AutoIT Tutorial: Part 1
In our last “computer repair tool of the week” article we posted about the application called Universal Silent Switch Finder which has the ability to find hidden install switches. The advantage of knowing what these hidden switches are is that it allows you to control the way a piece of …
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Repair Tool of the Week
LastActivityView – Create a Log of The Last Actions Made by the User
LastActivityView is a small, portable and freeware application designed to instantly collect system information and create a log that is easy to understand and records many of the actions performed by the user on the computer. As a technician, your job is hard enough from diagnosing and solving complex computer …
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