Working in the computer business is great, especially if you have your own business. You get to choose your own hours, what jobs you want to work on and it stays interesting as there is often a new problem that you have never seen before. However, there can be a …

The question “Should I charge businesses more?” recently came up on the Technibble forums and the short answer is yes. Heres why:

I would like to share with you my (and many other technicians) process of working on a computer and dealing with a client. I have built up this process over many years after making many mistakes of my own and putting extra steps to make sure they don’t happen again. …

You may be a brilliant technician, but providing computer training is a completely different game than fixing a computer. It doesn’t rely so much on technical skills; instead it requires social and teaching skills which many computer technicians don’t necessarily have. Here are some tips I learnt over the last …

Yesterday, I had a client bring their laptop into my workshop because it kept turning off after a certain amount of time. My first guess was that it was overheating as I have seen this kind of thing before. I booted the laptop into BIOS and sure enough, the temperature …

I had a shady client today. I first talked to them on Friday but it was only today that I released that they wanted me to do something shady. That Friday, I got a call from a new client saying that wants me “to make it so she can logon …

I was recently asked via email about how I handle stock as a self employed computer technician. You want be able to carry enough stock to be able to do your job, but you don’t want to be holding onto too much because their value can decline so quickly. Here’s …

In this article, I am going to show you an easy way to access a Windows user account without knowing the original password. First of all, I know there many other ways to do this such as using a live CD like Ophcrack or something like Knoppix to access the …

The other day I had a computer come in that appeared to have a dead motherboard. I took out their CPU and RAM and put it in my test PC. The whole system powered up and got into Windows XP with no problems so it seemed the RAM and CPU …

When you go onsite to fix a computer, you should obviously fix the problem that you were sent there to do but I am sure you could always find something else to do such as updating their antivirus, patch their Windows, update applications, empty temporary folders and clean out dusty …