Category Archives: On the Job

Readers Ask: What’s in My Computer Repair Tool Bag?

Toolkit

While I’ve been devoting most of my articles recently to the business side of computer repair, there is one topic which I’ve been inundated with emails about as of late. So much so that it nudged me enough to write a public response. It seems that more than a few …

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Computer Technicians Guide To The Apple Mac Boot Shortcuts

Apple Logo

Guest Post by Marco Rodi: Marco Rodi owns an IT Engineering university degree. He has his own computer repair business (OrdiRodi) that mainly does Apple Support. In this article you will learn all the most important boot shortcuts on a Mac. We’ve all been there. The client is there, you …

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Computer Forensics – What the Technician Needs to Know

Computer Forensics

The field of computer forensics is becoming more popular as large amounts of data are being stored in electronic format. The more work that you do in the field of technology, the more possibility that you will have to deal with a forensics investigation at some point or another. Perhaps …

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Tales from the Tech Trenches: A Coworker and Her Motherboard

Motherboard Caps

A Technibble forum member has shared one of his experiences as a Computer Technician with us and the lessons he learned along the way. Due to the public nature of this article the technician wishes to remain anonymous. This is his tale from the tech trenches. Anonymous Writes: A co-worker …

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10 Must-have Open Source Applications for Computer Technicians

GNU

Open source software is one my favorite tech topics. Linux is my preferred operating system kernel of choice and I use it on my main system (and virtualize other OS’s). I use it to run my business and I use it as a tool while on the job no matter …

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Partly Cloudy with a Chance of Efficiency

"The cloud" has become the new buzz phrase in the technology industry and whether or not you like the idea of using the Internet as a base camp, there are some cloud based tools that can increase your productivity, save you time (and money), and increase efficiency within your business. …

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How Much Is Your Time Worth?

A few days ago a hard drive in one of my clients servers showed up as failing. Typically, all the server management is done remotely by another company and I manage the workstations locally. However, since the hard drive was failing mechanically I was asked to do the physical task …

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Customer Not Happy With Your Work? Here Is How To Deal With It.

Customer Not Happy

In this article, I would like to show you how to deal with customers that are not happy with your work. I would like to start by saying that I am not a lawyer and the contents of this article is not legal advice. There is no substitute for the …

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Smartphone Applications For Computer Technicians Pt2 – Android

Last week we listed some iPhone applications that are useful to Computer Technicans, this week we are listing some Techie applications for Android based smartphones.

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Smartphone Applications For Computer Technicians Pt1 – iPhone/iPad

Smartphones are very quickly becoming an important business tool and they are absolutely ideal for the onsite Computer Technician. In this article, I would like to share with you some iPhone applications that Computer Technicians use in their businesses. If you have a Blackberry, Android or Windows 7 based smartphone, …

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