Category Archives: Microsoft

BitLocker 101: Easy, Free Full Drive Encryption for Windows

bitlocker

If there’s something undeniable about the prevalence of mobile computing devices today, it’s that they are becoming increasingly vulnerable to loss and theft. The Ponemon Institute found in 2008 that 4800 laptops are lost every single day at USA airport checkpoints. In 2010, Intel released results from its ‘Billion Dollar Lost …

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Serva: Network-Based Windows Installation Made Easy

serva

One of the age-old dilemmas that computer technicians have been trying to solve boils down to a simple matter of streamlining Windows reinstallation on the client systems. There was a time when using floppy disks to get Windows 3.1 or 95 installed was considered a chore. The CD brought us a sigh …

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Bootable Windows 7 USB Drives – Add One to Your Tech Toolkit

usb-drive

If you’re often searching for ways to optimize your tech methods, creating USB installation media is a good place to start. Leave those CD wallets behind and utilize a few USB flash drives, something you can carry around easier and something that will speed up those installations as well. The …

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Bypass Windows Logons with the Utilman.exe Trick

Bypassing-Windows-Logon

Utilman.exe is a built in Windows application that is designed to allow the user to configure Accessibility options such as the Magnifier, High Contrast Theme, Narrator and On Screen Keyboard before they log onto the system. This was designed to help people who are hard of sight, hearing or mobility …

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Office 365, Right For You And Your Clients?

Microsoft Office 365

June 2011 saw the launch of a new Microsoft cloud based service called Office 365. Seeing the strides that Google had made with its Google Apps suite I was keen to see what Microsoft would bring to the table and more importantly see what it could offer my business and …

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What Windows 8 Will Mean for Computer Repair Technicians

Windows8

The latest rumors are pitting Windows 8 at an October 2012 release date. Are you ready? It feels as if Windows 7 just came out, and to most large companies, they are just rolling out the operating system. However, whether we like it or not, computer technicians not only need …

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Save Time With Windows 7 OPK and The Windows Automated Installation Kit

Windows 7

Have you ever dreamed of installing a fresh copy of Windows on a client’s system that already includes the product key, timezone, regional settings, updated drivers, applications, and even your own branding? No need to enter anything during the installing, just set it and forget it. When you come back, …

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The Microsoft Action Pack Subscription (MAPS)

Microsoft Action Pack

I’ve seen the Microsoft Action Pack Subscription (MAPS) discussed on the forums in the past and thought it deserves a full dedicated article. Honestly, it’s one of the best values offered to small tech business. The subscription is required if you want your business to have the “Microsoft Small Business …

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In The Trenches – Troubleshooting a Blue Screen of Death

Today while I was onsite, I came across a laptop that was getting a Blue Screen of Death (BSOD) every single time it started Windows. In this article, I’ll show you how I troubleshooted and solved this particular problem using two past “Repair Tools of the Week”.

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Working With Small Business Server 2008

Guest Post by Justin. Justin is a small business owner and computer technician with Protocol16, supporting small and mid-sized businesses as well as consumers in the metro area of Portland, Oregon. It’s not secret that business customers bring in more money than residential. But, in order to win over some …

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