Category Archives: In The Office

Maximize Your Workflow as a Tech

workflow for techs

As technicians, we often have a wide range of tasks, from estimates, invoices, and contracts, in addition to the actual tech work we perform. This involves customer relationship management solutions, billing solutions, software tool updates, and much more. If you haven’t given much attention to your workflow, you might be …

Read full article...

Inventory Management for Techs

inventory management

‘What happened to that stack of hard drives I just had? I could have sworn I had three video cards in stock, but they’re nowhere to be seen!’ If you’re having issues tracking your inventory, or failing to track it at all, it will seriously hamper your efficiency and can …

Read full article...

Tech Insight on the Mobile Device Repair Industry

Mobile Device Repair Industry

Mobile devices have a knack for jumping out of consumers’ hands without any advance notice, and the question that comes up immediately after the event is a very old one. Repair or replace? Technology is moving at a breakneck pace, faster than ever before. If you had told someone in …

Read full article...

A Peek At Other Computer Technicians Workbenches #4

Workbenches

Keeping with what has almost become a Technibble tradition, its time again to take a peek at the Technibble forum members workbenches. Its a great way for technicians to get inspiration for your own setups, see how others are doing it and for the owners to show off a little. …

Read full article...

Time Tracking for Technicians

time tracking

For thousands of years, we’ve been tracking time, for business or other purposes. The ancient Egyptians used shadow clocks. Sundials were popular for a while, but it’s difficult to carry one around with you. Now we have all manner of digital time tracking devices and utilities. As technicians, we need …

Read full article...

How Cloud Hosted VoIP can Streamline Your IT Business

Cloud Hosted VoIP

Unless you’re still a just one-man-shop, running your business on a backbone of cell phones is a recipe for disaster in the long term. It’s something we found out first hand at our own company, knowing full well that we outgrew the capabilities of Google Voice after using the platform …

Read full article...

Top Ten Business Tips for Techs

business tips for techs

We all have our strengths and weaknesses when it comes to business practices. Perhaps we’re great with the actual work itself, but the paperwork aspect suffers. Or perhaps we’re great with paperwork but our customer service leaves something to be desired. Then there are those who are organized and seem …

Read full article...

Why Have Everything in Writing When it Comes to Invoicing?

sign-contract

Guest Post by Micah Lahren: I’m sure we’ve all been there before. We’re called in to migrate applications and data from an old machine to a new one, which may or may not include proprietary software from obscure companies who only do business with a limited industry sector. You’ve arrived, …

Read full article...

How to Leverage Google Voice for Your Computer Repair Business

google-voice

Many computer repair technicians fall into the same boat: they run a small business from their home office and primarily provide onsite service. When I used to be the sole person servicing customers, life was easy and a single phone number without any fancy features was more than ample. However, …

Read full article...

The Microsoft Action Pack Subscription (MAPS)

Microsoft Action Pack

I’ve seen the Microsoft Action Pack Subscription (MAPS) discussed on the forums in the past and thought it deserves a full dedicated article. Honestly, it’s one of the best values offered to small tech business. The subscription is required if you want your business to have the “Microsoft Small Business …

Read full article...