Category Archives: Hardware

What Tools and Stock Should a Mobile Technician Carry in Their Toolkit?

Mobile Tech Toolkit

What do you carry around in your mobile toolkit? What about hardware and replacement networking devices for clients? What products do you carry around for clients to purchase on the spot from you? How prepared are you for each service call? Let’s take stock of items you should carry around …

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PC Diagnostic Methods for Techs

Diagnostic Methods

As Techs, we often come across the same issues multiple times, and it’s easy to start guessing and skipping the usual diagnostic methods rather than following a good diagnostic path. It’s easy to become lazy in your methods too, no matter what industry you’re in, so here’s a self evaluation …

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Posted in Hardware

Hardware Stocking for Technicians

hardware stocking for computer technicians

It seems your client’s power supply failed on their desktop computer. They need it back up and running now. Not tomorrow, not ‘next Monday’, and certainly not ‘three to five business days’ later. Do you have a spare power supply unit in your shop? Can you run down the street …

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Memory Testing Tips for Techs

memory testing

Your client brings in a machine that is acting oddly. Certain applications either won’t run or they constantly crash, especially memory intensive ones. It reboots at seemingly random moments, with the ‘recovered from a serious error’ message. Often, the machine will just go into a boot loop. The infamous Blue …

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Posted in Hardware

Tech Insight on the Mobile Device Repair Industry

Mobile Device Repair Industry

Mobile devices have a knack for jumping out of consumers’ hands without any advance notice, and the question that comes up immediately after the event is a very old one. Repair or replace? Technology is moving at a breakneck pace, faster than ever before. If you had told someone in …

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In Build vs Buy, Building Is Rarely the Better Option

Whitebox PC building has been an honored tradition among computer technicians for a long time already. I have a lot of respect for those who see the value and quality in a computer built with the full white glove treatment in mind. From picking the best parts, to installing the …

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PSU Testing Basics for Techs

PSU Testing

The computer just won’t boot up. Yes, the cord is plugged in, the PSU switch is on, and the red voltage switch on the back is set to the correct voltage. You’ve eliminated the possibility that the power switch on the machine failed as well. Now what? In this article …

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REVIEW: Will the O2 Hurricane Canless Air unit get you to ditch canned air?

o2-hurricane

When CanlessAir.com offered to send me a sample of their flagship product, the Hurricane Canless Air System, I couldn’t resist the offer. Like most other technicians out there, I heavily invested in compressed (canned) air for most technical work up until about two years ago. I still keep canned air …

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Tablets vs Laptops: Helping Your Customers Decide Which to Get

tabletsvslaptops

Tablet or laptop? This is the new million dollar question on our customers’ minds, and I hear it a few times a month now. While technicians such as ourselves can easily decipher which is best for our own needs, the clients we service don’t always have the same easy ability …

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5 Great Ways to Re-Purpose Old PCs for Customers

recycle-computers

Any computer repair technician should be able to properly recycle an old customer PC after wiping it effectively. But this shouldn’t be the only course of action to recommend to customers. Perhaps a client is looking to make use of a still-capable system in some other manner. Having a few …

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