We all know about those pesky programs that like to hang for no apparent reason. While we can use Windows Task Manager that allows you to see which process is hanging and how to kill it, sometimes we need something a little more powerful and a bit more granular. If …

There are times when all you want is a simple tool that will get the job done. If you are a system engineer, you will no doubt want to be able to control the applications you run on your network. That is why a simple but complete tool like AppCrashView …

As Computer Technicians, occasionally we need to dive into the registry to make some changes such as removing registry keys that a virus or some software left over. Of course, it is always a good idea backup the registry before you make any changes in case something goes wrong. Tweaking.com’s …

Windows Reliability Monitor is tool is built into Windows 7 that is definitely worth mentioning because few people know about it. Windows Reliability Monitor takes the events in Windows Event Viewer and displays them in a easy to read daily graph which makes it much easier to spot trends. For …

System Restore Explorer is small, freeware tool that allows you to view and delete specific Windows system restore points. This is a handy way to clear up some disk space without wiping out all of the restore points since previously the only built in option we had was either all …

ProcDump is a command-line utility that allows the technician to analyze and diagnose CPU spikes and hanging services. ProcDump also includes hung window and unhandled exception monitoring. The program will write a customized crash dump (.dmp file) based on the technician’s entered parameters. A great feature about ProcDump is that …

D7 is a small, portable application designed to aid in many computer repair related tasks and provide a uniform procedure for technicians to follow by automation. D7 has multiple functions such as being an interface to quickly go to various system areas such as the system file checker. It also …

Rizone Complete Internet Repair is a small, freeware and portable application designed to repair common internet connection issues. A multitude of problems can prevent a computer from accessing the internet such as a virus/adware attack, an incorrect firewall rule or even a legitimate antivirus product that didn’t install or uninstall …

SafeMSI.exe is a tiny, portable, freeware application designed to let you uninstall programs in safe mode. When the computer is in safe mode, the Windows Installer service isn’t started so most programs can’t be uninstalled. Since technicians do a lot of work in safe mode and being unable to uninstall …

Stalled Printer Repair is a small, freeware and portable application designed to clear the printer spool if any jobs get stuck in there. You may have seen a stuck print job when something doesn’t print, you choose Cancel or Delete and it just sits there saying “Deleting..” but never completes. …