Category Archives: Computer Repair Tool of the Week

Repairing Mobile Devices with gTools

gTools

If you’re in the mobile device repair industry, you’ve probably noticed how many devices come in with damaged screens and deformed edges from being dropped on their corners or facedown. If you need to replace the screen, you’ll find it nearly impossible to get a good fit if the edges …

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HDDScan – Scan for Bad Sectors

How To Use HDDScan

If you’re working on a machine and your troubleshooting efforts seem to point towards hard drive trouble, HDDScan is a great freeware utility to use when diagnosing hard drive problems. The utility isn’t limited to searching for slow or bad sectors. It can also perform health tests on the drive …

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Simulate OS’s and Applications for Remote Phone Support

Simulate Operating Systems and Apps for Remote Support

If you have ever done phone support, you know how hard it can sometimes be to visualize the steps your client needs to take in order to solve their problem. What would really help is if you had that operating system or application in front of you. This is where …

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Posted in Websites

Compare Prices on NewEgg.com with Hover Hound

Hover Hound Plugin

Many Computer Technicians in the US will spend a bit of time scanning Newegg.com looking for the best hardware prices to stock their computer businesses. While Newegg is known to have some of the lowest prices for computer hardware, Amazon and TigerDirect often have even better prices. The browser extension …

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Large List of Free Forensic Software

Free Forensic Software

While I personally have never gotten into forensics due to liability reasons, it has always been something that has interested me. Recently, one of our forum members (mm201) posted an amazing resource with a large collection of free forensics tools for Windows, Mac and Linux as well as iOS, Android …

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PCPartPicker

PCPartPicker.com

If you’re often replacing hardware or building custom computers, check out PCPartsPicker.com. As the name implies, the site provides assistance in choosing parts, making sure they’re compatible with other hardware, and provides pricing guides so you can make sure you’re getting the best performance for your money. It also provides …

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Posted in Websites

CryptoPrevent – Protect Windows from Cryptolocker Infections

cryptoprevent-thumb

Computer Technicians and System admins across the internet are hearing more and more about the Cryptolocker threat. If you havent heard about it, Cryptolocker is a nasty piece of ransomware that will seek out certain files on computers, attached drives and networks and encrypt them. Once it has finished encrypting …

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Comodo Cleaning Essentials – Detect and Remove Malware

Comodo Cleaning Essentials featured

Comodo Cleaning Essentials (CCE) is a fairly large, portable and freeware software that allows you to remove malware and unsafe processes from your client’s computer. Although there is no perfect solution when removing malware from a client’s system, having one more program in your toolkit never hurts.

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DriverBackup – Quickly Backup and Restore Drivers

DriverBackup Featured

DriverBackup is a small, portable and freeware software that allows you to backup, copy and restore drivers on your client’s computer. As a technician, downloading and installing drivers can be a very repetitive part of your job, especially when you need to reformat a client’s computer. DriverBackup allows you to …

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Panda Ransomware Decrypt Tool – Restore Encrypted Files

Panda-RDT-Featured

Panda Ransomware Decrypt Tool is a small, and freeware software that allows you to restore files that were renamed or encrypted on your client’s computer due to a virus infection. Here’s the scenario; you have already removed a virus from your client’s computer, but some of the files that were …

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