As far as visual aids in troubleshooting repairs goes, one of the best visual aids is the flowchart, and in the computer repair industry that holds true as well. It’s easier to follow a simple thread from the top down to the bottom than to go from paragraph to paragraph on a wall of text using checklists. On that note, have you ever checked out the Foner Books’ PC Repair Flowchart book?Read full article...
If your clients are anything like mine they often forget their appointments. Sometimes they’ll blame us for recording incorrect information. Other times they’ll just forget to write it down or check their calendar. No-shows or “sites not ready” cost us all money. Apptoto is a cost-effective solution for computer repair businesses to prevent missed appointments.Read full article...
An online backup services comparison usually focus on which service is best. The services are a popular way of protecting client data. The backups are automatic and off-site, giving your clients peace of mind in case of disaster. If you’re suggesting these services, you have to look at what’s best for your clients without forgetting which services will make you the most money.Read full article...
We got a massive amount of feedback from our readers, more than in any past survey which is pretty amazing. Our readers asked many great questions which is going to become our writers topic list for quite some time. It gave us a few things to look at that we could be doing better, and let us know what we are doing right. I can’t thank you enough.
The winner was chosen using a random number generator and then we looked up that row number. Congratulations to “wchoffmans@********.com”!
They will be contacted via email soon.
To Those Who Didnt Win
To those who didnt win, you can still pick up their products at a discount for a limited time.
Fabs Autobackup 6 Professional
Fabs Autobackup is a small, portable application that makes backing up and restoring your clients data incredibly easy. It comes highly recommended by myself and many other Technibblers so now is an opportunity to grab it at a 30% percent discount valid until the 30th of November. Check it out HERE and use the following coupon code during the checkout process: TECHN2014
It usually retails for 45 Euros (about $55 USD) but this discount brings it down to 31.50 EUR (about $39 USD).
Call That Girls Guide to Remote Support
I have mentioned this book quite a few times and is a must have if you are looking into remote support. Lisa will be offering it to Technibblers for $19 USD until Nov 27th. Check it out HERE.
YFNCG’s “How to Quit Your Job and Start a Computer Business” eGuide
If you are looking at making the jump from working for someone else to your own computer business, this book is an excellent read. Matt from YFNCG is offering it for 30% off (was $29, now $20.30) between Friday the 28th and Monday the 1st. Check it out HERE and use the coupon code “CYBLACK” during the checkout process
A huge thank you to everyone who took part. I hope we can answer your questions in an article soon.Read full article...
Many of you started your computer repair business as a home based company. You don’t pay extra rent and you aren’t committed to a lease. At some point, you might consider moving out of the house and into another location. Although many owners think that means a retail shop, you have alternatives.Read full article...
Fill out our short survey and be in the running to win computer business books and software!
I would love to ask you a couple of questions about what you are interested in seeing here on Technibble and what your main pain points are. We ask so we can answer your questions in future Technibble articles as well as create products to help with the larger issues. The survey should take only 1-2 minutes and in return for your time, you could win one copy of all of the following:
- Fabs Autobackup 5 Professional – Data Backup and Restore software (great for backing up and restoring data for an OS reinstall) – Value 45 EUR (about $56 USD)
- CallThatGirls 5 eBooks – Remote Support Guide, Manual of Operations, Social Media Guide, SEO for WordPress Guide and Exchange Migrations Guide – Value $72 USD
- How To Quit Your Job and Start a Computer Business eGuide – Value $29 USD
Entries close at midnight on Thursday the 20th of November (1 week) and the one lucky winner will be chosen randomly.
Help us help you!Read full article...
Are you hiring a new technician or looking for more technicians in your company? Or are you an unemployed technician looking for work? Maybe you’re a self employed technician and you’re wondering whether or not you should go get certifications or not, to either impress clients or maybe increase your knowledge about the field or certain sectors of it.Read full article...
We all have our slow times in the computer repair business. This phenomenon affects both break-fix and managed service business models. Create a strong plan in advance of your slow period so you can grow your business during this down time. Here’s a top 10 list of things I and other computer repair companies have down to optimize down time.
A long time ago I asked a fellow technician how he kept up with Tech developments. He always had the news on the latest and best utilities, useful apps, and tweaks and tricks for tuning operating systems. His answer? Actually, he mentioned the articles here at Technibble as his primary source on new tools and repair technology.
What can you as a computer technician do to keep on top of new developments, utilities, and new methods of repair? You’ll want to keep up on new consumer devices that are on the market, so you know what will most likely be heading into your shop. You’ll also want to have the tools for those devices, so that’s another reason to keep up on that Tech. But how do you keep up on everything?Read full article...
Podcast: Phases of a Computer Business and the Danger of Expanding Too Quickly with Lisa Hendrickson
I got a chance to interview Lisa Hendrickson from “Call That Girl”. I find Lisas story incredibly interesting because she has been through most phases a computer repair business can go through. She started out working for someone else and doing computer repair on the side before eventually making the jump to full time.
She gained some very large contracts and rapidly expanded to the point of owning 3 bricks-and-mortar stores with employees, then eventually losing those large contracts a few years later and having to close all of the stores. And finally, reinventing her business in remote support. This is her story and I am sure you will find it as fascinating as I did.
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