Many of you started your computer repair business as a home based company. You don’t pay extra rent and you aren’t committed to a lease. At some point, you might consider moving out of the house and into another location. Although many owners think that means a retail shop, you have alternatives.Read full article...
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Are you hiring a new technician or looking for more technicians in your company? Or are you an unemployed technician looking for work? Maybe you’re a self employed technician and you’re wondering whether or not you should go get certifications or not, to either impress clients or maybe increase your knowledge about the field or certain sectors of it.Read full article...
We all have our slow times in the computer repair business. This phenomenon affects both break-fix and managed service business models. Create a strong plan in advance of your slow period so you can grow your business during this down time. Here’s a top 10 list of things I and other computer repair companies have down to optimize down time.
A long time ago I asked a fellow technician how he kept up with Tech developments. He always had the news on the latest and best utilities, useful apps, and tweaks and tricks for tuning operating systems. His answer? Actually, he mentioned the articles here at Technibble as his primary source on new tools and repair technology.
What can you as a computer technician do to keep on top of new developments, utilities, and new methods of repair? You’ll want to keep up on new consumer devices that are on the market, so you know what will most likely be heading into your shop. You’ll also want to have the tools for those devices, so that’s another reason to keep up on that Tech. But how do you keep up on everything?Read full article...
Podcast: Phases of a Computer Business and the Danger of Expanding Too Quickly with Lisa Hendrickson
I got a chance to interview Lisa Hendrickson from “Call That Girl”. I find Lisas story incredibly interesting because she has been through most phases a computer repair business can go through. She started out working for someone else and doing computer repair on the side before eventually making the jump to full time.
She gained some very large contracts and rapidly expanded to the point of owning 3 bricks-and-mortar stores with employees, then eventually losing those large contracts a few years later and having to close all of the stores. And finally, reinventing her business in remote support. This is her story and I am sure you will find it as fascinating as I did.
Many of us are looking for inexpensive ways to get word of mouth advertising for our businesses. Computer repair business owners like myself have had lots of success giving free talks to community organizations. Here’s how to take advantage of this easy method getting your name in front of more people.Read full article...
There is no doubt about it, the amount of threats facing technology users today is higher than ever before, and it keeps increasing. After looking over some recent reports about some of the ‘free’ security suites available and how they scored in ‘real world’ tests, I’m no longer recommending free security suites to clients, especially with the prevalence of ransomware now.
You can purchase multiple user licenses of top notch security suites at a very reasonable price now, so there’s no excuse not to spend as much as $10 a year for each computer you’re protecting. If you’re wondering where that price came from you’ll find out if you keep reading.Read full article...
Three months ago you performed some maintenance on a client’s computer, and they haven’t used it since you worked on it. They turn it on, and something unexpected happens. A piece of hardware failed, or a certain program isn’t working right, or a virus seems to have infected the machine.
They bring it back to you and blame you for the problem, and expect you to fix it, even hinting that since you must have been responsible, you should fix this new issue at no cost. Do you have to fix it? What are your options?Read full article...
When Windows 8 machines started hitting shelves without the previously common license key label on the side, it removed the possibility of using those stickers to activate installations on the same computer after recovery or repair. If you’ve been handed a Windows 8 machine and you need to replace the hard drive and get Windows 8 installed and activated again, here’s a simple process to get the system back up and activated again.Read full article...
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