Just a reminder to all the technicians out there that the CallThatGirl’s 3 eBook sale for $29 USD ends on Thursday June 20th 2013.
For those of you who missed our writeup about the sale before, you can read about it HERE.
The books that are included in the eBook bundle are Call That Girl’s Guide to Remote Support, Call That Girl’s Guide to Social Media and Call That Girl’s Manual of Operations
Lisa Hendrickson, also known as “Call That Girl” has become somewhat of a mini celebrity here on the Technibble forums. For those who dont know her, she is a successful computer business owner does the majority of the her work via remote support and her main source of clients is social media.
Lisa has written 3 books on her experience which are constantly updated:
The price of these books were previously $29, $10 and $20 but right now they are on sale for only $29 for all three! I feel its too good a sale for Technibblers to miss.
As I said before, Lisa constantly updates her books so if buy now you also get the newest edition of the Remote Support book for free when it gets released.
This offer is only available until Thursday June 20th 2013, so grab it while you can.
Take Advantage of This Deal and Click Here to Buy Now
LastActivityView is a small, portable and freeware application designed to instantly collect system information and create a log that is easy to understand and records many of the actions performed by the user on the computer.
As a technician, your job is hard enough from diagnosing and solving complex computer issues to virus and spyware removal, and being accused of creating complications with a client’s computer is something you really don’t want to hear on a Monday before having your morning coffee. You can make your job a little easier by using LastActivityView to quickly generate a report showing the last actions that the user did and that the client was the one who downloaded the virus and not you.
Most of Technibble readers have probably heard about the computer repair software D7. For those of you who havent, we did a large writeup on it in the past. In short, D7 is a “swiss army knife” of computer repair tools and fixes wrapped up in a single application.
Instant Housecall is remote support software with some great features such as accepting payments online, screen recording and the ability to brand the application.
Instant Housecall and D7 have teamed up to create what they call “Remote D7″. Remote D7 is more than just loading D7 through a remote session though, it is a version specifically designed for remote support.
Article by Tony Scarpelli of CFI Computer Repair:
Windows Home Server – can it be a solution to some micro and small business networks that we support? I will detail requirements, time it takes to install the steps, time commitment and evaluate it as to its effectiveness to meet modest networking needs of micro and small businesses.
Many of us just started working on our own from the start, while other technicians gained much of their experience as an employee of a large firm. Others have previous business experience in other trades, including business ownership and management. Regardless of your background, if you’re just now starting out on your own, here are six steps to get you started on the path to success under your own power.
Podcast: Play in new window | Download (Duration: 7:06 — 6.5MB)
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One of the best methods of advertising is often word of mouth. Your satisfied clients are so impressed with your services that they recommend you heartily to friends, family, and associates whenever the subject comes up. At least that’s how we would like it to work. How can you encourage your clients and satisfied customers to refer your services to others? What can you do to get more business from referrals?
Podcast: Play in new window | Download (Duration: 6:10 — 5.7MB)
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If you want to get your technician website noticed on the web, some attention to SEO is required. Search engine optimization has been an important way to get exposure on the internet, and it’s becoming more and more important as time progresses. In the past, the tactic was meta keyword usage, but that was abused, and most search engines now totally ignore those. What are search engines looking for, and how can you get your site noticed on the web by using SEO tactics?
Podcast: Play in new window | Download (Duration: 6:56 — 6.3MB)
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As a Computer Technician myself, I know how much time us Computer Technicians spend on the road. I also know that we are often too busy to increase our tech knowledge and learn new things because we are constantly working. Our jobs also tend to require a fair bit of travelling time which tends to be dead time.
Its because of this, I am pleased to announce the Technibble podcast! Let us help you continue improving your computer business while on the road and make good use of this otherwise dead time. Even if you are just in the workshop, its a great way to learn while working on machines.
We have turned some of our selected written content into audio recordings and will be releasing them via a few channels. We also plan on releasing some podcast only content such as interviews soon.
You can listen to us directly from the site with the play button below the articles, you can download the MP3s or you can get the newest episodes automatically by subscribing to one of our feeds:
Our Direct feed: http://www.technibble.com/feed/podcast/
Our iTunes feed: https://itunes.apple.com/us/podcast/technibble/id642396478
To subscribe to Technibble’s podcast on a mobile device and listen to us on the road, Technibblers recommend the following apps:
Android:
Podkicker (Free / Paid)
Onecast (Free)
Doggcatcher (Free / Paid)
iOS – iPhone/iPad
Pocket Casts (Paid)
Downcast (Paid)
Podcasts (Free)
Try us out!
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“I can just call my cousin/nephew/aunt’s boyfriend, he’s good with computers. Why do I need an experienced computer technician to work on my computer? Maybe I’ll just have Uncle Mike look at it…”
If you’re an experienced computer technician, you’ve probably heard something similar one too many times. Maybe their cousin/nephew/aunt’s boyfriend is good with computers, but how much experience do they have? In this digital age, many of us find that computers are essential parts of our daily lives. They’re our international communications tool, our tax preparing tool, our business management tool, not to mention vaults of personal memories stored in digital format. Losing your computer or the data on it is a huge loss, considering all the above factors.
Most don’t realize it until it’s too late, and their cousin/nephew/aunt’s boyfriend has irretrevably destroyed their personal data by accidentally reinstalling the operating system or damaging either the hardware or software components of the machine. How can you convince your customers to make use of the services of a qualified experienced computer technician?
Podcast: Play in new window | Download (Duration: 6:24 — 5.9MB)
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LastActivityView is a small, portable and freeware application designed to instantly collect system information and create a log that is easy to understand and records many of the actions performed by the user on the computer. As a technician, your job is hard enough from diagnosing and solving complex computer …
read more...